Transitioning Veterans w/Outcome Measurement Plan

TransitioningVeterans w/Outcome Measurement Plan

TransitioningVeterans w/Outcome Measurement Plan

Social-basedorganizations have a mandate to implement, assess and sustainstrategic programs to improve the welfare of their participants. Theprocess of implementing and assessing the effectiveness and benefitsof any social-based program is referred to as outcome measurement.Measurements are deliverables realized after implementing programs orinitiatives in an organization. An outcome measurement plan requiresreliable, efficient and sustainable processes comprising of inputs,activities, and outputs in order to realize outcomes. A logic modelis required to align inputs with outcomes. According to Millar,Simeone and Carnevale (2001), a logic model is a breakdown ofactivities, inputs and outcomes that provides roadmaps towardsrealizing specific goals. Some of the characteristics of logic modelsinclude graphical representation of theories, sequence of logicrelationships, and planning and evaluation tools applied in anychange process. The following paper applies a logic model and outcomemeasurement plan on the attitudes and psychological conditions of warveterans in the Veterans Administration.

Deliverableand Indicators

TheVeterans Administration is a government-run rehabilitation andbenefits administration facility that focuses on the health,financial, and social wellbeing of war veterans. The benefit systemwas formed with aims of helping physically and psychologicallydisturbed war veterans, most of who lacked socioeconomic support uponleaving military services. One of the issues affecting war veteransis posttraumatic stress disorder, which is caused by horrors of war,fear, and paranoia. Other conditions include bipolar disorder, causedby extreme psychological torture, fear, and depression during wars.Lapses of moods are common, making veterans dangerous andunpredictable. The two target problems for this program includebipolar disorder and posttraumatic stress disorders, which are themain contributors to suicide and drugs and substance abuse among warveterans. The program aims at addressing these two due to theirsignificance in the veterans’ recovery phase after the war. One ofthe activities for this outcome measurement plan is redeployment ofveterans to civilian jobs in order to create independence andpositive transition from war experiences. Once the veterans aredeployed, they will be offered on-job training to generate financialsustainability and eliminate idleness, which causes psychologicaloutbursts and draws negative memories of war. The other activity inthe logic model is initiating home and work-based therapies byengaging those in the network of care. Upon redeployment to civilianjobs, the organization will initiate conversations and agreementswith those in the veterans’ network of care, or those closer tothem, in order to help establish communication and encourage veteransto talk about their fears, experiences and needs. The network groupswill then relay the information to the organization for additionalpsychological steps to take place.


Accordingto Zeiss and Karlin (2008), war veterans are affected byreality-based fear of injuries and death. Exposure to conflicts andthe first-hand experience of people being killed causes paranoia andreality of death and injury. Additionally, own fear of death istranslated to another person’s fear, for example, fellow soldier orfamily member. Probability to harm is also high due to transfer ofneed to kill an enemy in combat. These experiences disorientpsychological wellbeing of veterans making them susceptible tosuicide and drug abuse, as well as dangerous among civilians.


Oneof the performance targets is improved status. Redeployment andoffering on-job training empowers veterans by improving financialstatus and eliminating financial dependence and increasingindependence, hence eliminating issues that may provoke negative warmemories. Improved status among veterans helps in balancing lifeexperiences. It makes it possible for veterans to engage in personalinterests and hobbies. Additionally, it helps them provide forfamilies, friends and other social interests.

Theother performance target is attitude change. Engaging people in theveterans’ network of change is meant to influence their willingnessto talk about their experiences. One of the aims of psychiatry is toencourage psychologically disturbed people identify and address thecause of their problems (Zeiss &amp Karlin, 2008). When veteranstalk about their experiences, they respond effectively to anytreatment or counseling session offered. One of the factors thataccelerate posttraumatic stress bipolar disorders is isolation.However, communication encourages development of positive behaviorsand perceptions.


Oneof the data sources is the veterans’ affair, which keeps track ofveterans’ psychosocial development after war experiences. Theveterans included in the program will be monitored for posttraumaticstress symptoms as well as bipolar symptoms. Tests taken before andafter the program will demonstrate the effectiveness of the program.Additionally, network of care will be asked to give their viewspertaining to the veterans’ behavior before and after implementingthe program. Family members and friends will be asked to participatein a short interview and questionnaire on the perceived recovery rateand attitude change after the program.

DataCollection Techniques

Questionnairesand interviews will be used on the clients and the network of care ofclients. The clients will be asked to provide their perceptionsbefore and after the redeployment program. Additionally, they will beasked to comment on the effectiveness of networks of care inimproving their status and modification of behavior. The findingsfrom these methods will then be used to assess the effectiveness ofthe outcome management plan.


Millar,A., Simeone, R. S., &amp Carnevale, J. T. (2001). Logic models: asystems tool for performance management.&nbspEvaluationand program planning,&nbsp24(1),73-81.

Zeiss,A. M., &amp Karlin, B. E. (2008). Integrating mental health andprimary care services in the Department of Veterans Affairs healthcare system.&nbspJournalof Clinical Psychology in Medical Settings,&nbsp15(1),73-78.