Whileexcessive talking can lead to poor productivity, stoppingconversations in the office can affect employees’ morale negatively(Frey, 2002). In essence, it is imperative that managers look forways to strike a balance between the two scenarios.
Whatapproach does Alice use to curb the behavior?
Alicemay be using wrong approach to address the issue. Dealing with suchconcerns would require a one on one conversation with problematicemployee.
Haveyou set out clear policies at work?
Companypolicies are set out to align employee’s behavior. If there arewell documented policies, which employees are aware of, the employeeswill know what is acceptable and what is not. Such policies shouldclearly indicate the sanctions for misconduct.
Iwould also ask Bill, why he engages in non- work relatedconversations during office hours. Itis also important to offer Bill an opportunity to share hisperspective regarding the occurrences in the office and what hethinks about them.
Eachindividual has a dominant motivator that influences behavior.According to Frey (2002), there are three fundamental needs thatwould motivate the behavior and course of actions of individuals.These include the need for achievement, need for affiliation and theneed for power. They, therefore, behave differently depending onwhich motivator is more dormant. Bill therefore, seems to bemotivated more by the need for affiliation and thus, prefers workingin collaboration with others and wants to be liked by others.
UsingMcClelland`s theory, Alice should engage Bill more in communityactivities where he will work in a group. This will reduce the needto talk with his colleagues during office hours. Alice shouldappreciate Bill’s input in the Company and address the concern oneon one to make it more comfortable for Bill.
Frey,B. S. (2002). Successfulmanagement by motivation: Balancing intrinsic and extrinsicincentives : with 11 tables.Berlin: Springer.